DOING CSCW RESEARCH IN SMALL AND MEDIUM ENTERPRISES

Experiences, Options and Challenges

Workshop Tool
Zoom
Workshop Date
13 June, 2020

ECSCW will take place as a virtual conference

After continuous monitoring of the dynamic Covid-19 situation worldwide and the still existing travel ban, it has been decided that the ECSCW 2020 will take place as a virtual conference, which is free of charge for EUSSET members. In order to facilitate easy participation for the researchers in the fields of CSCW and HCI across different time zones, the program committee has decided a set of live sessions during the conference from 3pm-7:30pm (UTC+02:00). For detailed information on the conference program, please click the button below:

Schedule for the workshop on 13th June via digital presence

As the conference has gone virtual, we have also decided to organize our workshop with remote participation with shorter sessions. Keeping in account the strict and the most productive guidelines from the program committee to ease the remote participation across different time zones, we have agreed to hold a short and effective workshop within 3 hours timeslot between 3pm-6pm ( UTC+02:00). We are looking forward to welcome you in our small, but excellent session. For downloading the detailed schedule of the workshop and the key topics to be discussed (so far), please click the button below:

Workshop in short

This ECSCW workshop draws attention to research and development projects (R&D) that deal with cooperative and collaborative practices in small and medium enterprises (SMEs). European companies are for the most part SMEs: nine out of every ten companies can be defined as an SME (Eurostat 2015). They cover a huge variety of branches and fields, including diverse examples such as manufacturing, construction or IT start-ups, and meanwhile, there is again a growing sphere of CSCW projects that recognize the importance of this field. The empirical methods applied in such SME centered projects include qualitative methods with participant observation, interviewing or conducting co-design workshops, but also quantitative methods like the use of questionnaires or eye-tracking systems. In the workshop, we open up for sharing and reflecting experiences of doing research in SMEs and for discussing the characteristics and challenges of this (old and new) field in CSCW.

Workshop agenda

The finalized schedule of our virtual workshop is as follows:

2:50pm               Meeting of all participants on Zoom and testing 

3pm –
3:20pm
                Welcome & introduction incl. Pecha Kucha
(20min)

3:20pm –
4pm
                      Getting to work
(40min, 4 presentations à 10min)

4pm –
4:30pm              
Discussion of key challenges, preparation of group work/discussion
(30min)

           4:30pm – 4:45pm Coffee Break (15min)

4:45pm –
5:30pm
                 Group work/discussion
(45min)

          Group 1: Empirical work at hand – best practices and challenges (chair: Marén)              
          Group 2: Digitalisation as challenge for the companies? (chair: Christoph)

5:30pm
– 6pm                    Final summary and definition of guidelines for the working paper (30min)

6pm                       Happy ending!

(Note: The time enlisted in the schedule is as per UTC+02:00)

General chair: Marén Schorch

IMPORTANT:
Our workshop will use zoom as video conference tool. If you are interested in participating: Please write an email to maren.schorch@uni-siegen.de or christoph.kotthaus@uni-siegen.de.
We will provide you with the login data, the detailed schedule and further instructions for the session.
Looking forward to meet and discuss with you!

Organisers

Marén Schorch (corresponding chair) is a Postdoctoral researcher and leader of the BMBF junior research group KONTIKAT at the University of Siegen. She holds a PhD in Sociology from the University of Trier, is specialized in qualitative research methods, and experienced in mixed methods. She has been involved in multiple PD projects at the University of Siegen. Her current research in CSCW deals with emergency preparedness, continuity and (digital, social, economic) change. She has published a wide range of articles, co-organized a number of CSCW-related workshops such as on ECSCW 2011, CSCW 2014 and CSCW 2017, COOP 2016 and GROUP 2016, held two master classes at ECSCW 2019 and also regularly reviews for ECSCW, CSCW, GROUP, CHI etc..

Fabienne Seifert is a PhD student and member of the BMBF junior research group KONTIKAT at the University of Siegen. She studied Sociology in Magdeburg, Bielefeld (Germany) and Vienna (Austria). Her dissertation deals with the perspective of emergency forces in crisis situations by the means of qualitative methods of social research (interviewing and participatory observation)Her thesis empirically carries out the attainment of routines in various crisis situations. In addition to the use of technical devices during operations and in emergency situations, which is particularly relevant for CSCW research, the everyday work of firefighters is in focus.

Hussain A. Syed is a Ph.D. researcher in the BMBF junior research group KONTIKAT at the University of Siegen. He is a computer scientist with a specialization in software technology and data science. His interests include human-machine interaction (HCI), computer supported-cooperative work (CSCW), model driven software development (MDSD) and machine learning (ML). His current research focus is to tailor and adapt the disaster resilience practices of big enterprises like BCM to the context of SMEs. He works in close liaison with the enterprises employing the qualitative and quantitative research methods to generate steady requirements for sustainable crisis technology. 

Christoph Kotthaus is a research associate and PhD candidate at the chair of Computer Supported Cooperative Work and Social Media at the University of Siegen. He graduated in information science and completed his thesis in an SME. In general, he worked in SMEs for more than ten years. At the University, he worked in and (partly) lead research projects regarding crisis management and real-time production scheduling and is currently involved in the participatory design of shop floor tools to support various activities (e.g. production scheduling or maintenance) within the SME 4.0 competence center Siegen. He was co-organizer of the conference Wirtschaftsinformatik 2019. 

Volkmar Pipek is Professor of Computer Supported Cooperative Work and Social Media at the University of Siegen, Germany and has widely published books and articles in the field of CSCW, with a specific interest in infrastructuring. He is also the co-leader of the project “INF-Infrastructural Concepts for Research in Cooperative Media” at the Collaborative Research Center 1187: Media of Cooperation and mentor of the BMBF junior research group KONTIKAT at the University of Siegen.

 



Submission plan

For contributions, we invite 2-4 page submissions (including references) from researchers, developers and practitioners who are working in and with SMEs until  17th April, 2020.

In order to create a productive setting in the workshop right away, we would like to ask you to include the following aspects in the submission:

  1. Outline of the field of research or/and development they are working in,
  2. Short description of the respective SME context,
  3. Methods applied in the project (empirical, development/design and technological),
  4. Personal background (study, training, etc.) and
  5. Open questions, problems that you are facing or experiences you made and that you would like to discuss in the workshop.

Materializing the Workshop

Due to corona pandemic and related restrictions, we will have a web workshop by Zoom. If you are interested in participating, please register for the conference (https://ecscw.eusset.eu/2020/index.php/pricing/) and please also write a message to Dr. Marén Schorch, our corresponding chair. Thanks!

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© Images Copyright Marén Schorch